Contact
How can we help?
Questions about a booking, a refund or your journey — or about running your bus operation on Xedos Transport. Include your booking reference when writing about a ticket.
Passengers
Bookings and journeys
Help with tickets, seat changes, cancellations, refunds and lost property.
Email: support@xedos.co.in
We acknowledge every message within 48 hours.
Operators
Run your operation on Xedos
For bus and fleet operators, schools and institutions interested in Xedos Transport, and for partnership enquiries.
Email: sales@xedos.co.in
Privacy
Privacy and grievances
To access, correct or erase your personal data, withdraw consent or raise a privacy complaint, contact our Grievance Officer.
Signed in? Use Account → Privacy & security.
Booked through a travel partner?
If you booked on another travel website or app, contact that partner first for changes, cancellations and refunds. Read more in our cancellation and refund policy.
Emergency during a journey
Call 112 for police, fire or medical emergencies, then tell the crew on board. Email is not monitored for emergencies.